I can not say enough good things about the true and durable wheels (thank you Rich and Preston) and great customer service (thank you Debra) at Prowheelbuilder. I have been riding my 8 custom wheel sets, from HED to ENVE to HPlus to RolfPrima rims, all with Rich-recommended White Industry hubs, bought over the past 10 years, for over 40,000 miles. They all have incredibly true and durable, carrying my 240+lb weight all the way down to my current 170lbs. To say I am repeat and loyal customer would be an understatement.
Mark Suparat Tang
January 18, 2022
I had been in need of a set of wheels to put on a new 29er for a good while. After asking around for a good, local builder, the majority of responses pointed to PWB.
The entire purchase process was very simple and user-friendly through the PWB website. And the customer service provided as top-notch. My questions about the order were answered very promptly and friendly. The order pickup was very quick and convenient.
I'd recommend PWB to anyone for the great, quality service and reasonable prices.