Shipping Policies:
Stock products will ship within seven working days of
order, based on availability. Semi Custom and Custom
wheels should ship within 15 days of your order date.
This date is independent of the actual shipping time.
If there is a problem such as back order or product
unavailability we will contact you as soon as possible.
Pro Wheel Builder is not responsible for damages that
may occur during shipping. However we will be happy
to help resolve these matters thru the package handler.
All packages are insured thru the package handler by
Pro Wheel Builder. On all international shipping Pro
Wheel Builder does not offer any guarantees.
Return Policies:
If you are not completely satisfied with our product
you may exchange it for any
product we sell within 7 days
of receiving your purchase. The product must be in new
condition. Buyer is responsible for shipping back to
seller.
Warranty
Policies: All Pro Wheel Builder custom wheels
come with a 1 year warranty against all manufactures
defects. This covers all broken spokes, wheel truing,
wheel rebuilds due to hub or rim failure. We also offer
a crash replacement program, receive 25% off any non
manufacturer approved warranty. Shipping is the responsibility
of the customer.
Information Disclosure Policies:
ProWheelBuilder.com nor its parent company or any subsidiary
will not share, sell, or otherwise provide customer's
personal information to any third party.
Image Accuracy: ProWheelBuilder
does not take responsibility for color or logo discrepancies.
If the color or the logo of the item you receive does
not match the image on the website, ProWheelBuilder
takes no responsibility and no refunds will be issued.
Color Discrepancies:
The color of items we sell may vary due to the nature
of anodizing and powder coating. Rims, spokes, or hubs
of the same make and model may vary in hue. ProWheelBuilder
takes no responsibility and no refunds will be issued.
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