Greatest guys ever! I recently purchased two rims and spokes from them and everything was great from customer service to the fast turnaround time for my products. I highly recommend them.
August 24, 2012
AWESOME! Love your spoke calc. Thank you!
January 24, 2012
This site is amazing! The custom build tool is GREAT I'll be buying my next set of wheels from you guys for sure.
April 24, 2012
To the good folks at PWB, I placed an order with you guys on May 4, 2012. I requested Black MSW Velocity Dyad rims with White Industries Hubs, & DT Swiss spokes & nipples. You guys exceeded my expectations to say the least!!! My wheels arrived days earlier than expected and the wheels are super true. There was no need to true them even after the rough haul all the way to Alaska. Oh, and of course they look awesome!! Thank you so much for your promptness and good service!! Happy Tailwinds, Ashleigh Reed Haines, Alaska
May 17, 2012
I received my front Velocity Dyad rim with Shimano 105 hub a couple of
days ago. It made my day to come home and find my new wheel waiting
for me. I headed straight to the garage to make the change. First, I
checked the spoke tension with the old squeeze test. It seemed
uniformly tight. Nice. Next, I put the wheel on the fork without a
tire and gave her a spin. Wow, that's really, really true and minimal
vertical hop too! The only thing left to do was install the tape and
tire. I've put 15 miles of rough city roads on the wheel so far, and
it's as true as it was out of the box. I wholeheartedly believe this
wheel will out live my bike. Thanks guys!
--Update-- I'm as happy now as I was a month ago. The wheel has
over 600 miles on it now, and it's as good now as it was then. Todd
July 17, 2012
I had a custom wheelset made. I received them 3 weeks from the order date. They were dead true and all the spokes had equal tensions. I took them out on a 55 mile maiden cruse and they are flawless. I got a lot of comments from friends about how sharp these wheels look on my Orbea. Black hubs and nipples with white spokes and white Deep V's. It really makes the bike unique. Thanks Richard for the lacing advise and top notch wheel smithing. These wheels are bomb proof.
May 22, 2009
I wanted to take the time to say thank you for the wheels. I appreciate the time you took during the order to ensure I got the best wheels for my needs. The end product is top notch! While no wheel can ever be the "one wheel quiver" these come very close. Thank you again.
August 29, 2012
I'm Michael, a Cat 1 out of Vegas. I had bought a set of stock Zipp 404 wheels that I thought would do just fine for crit racing and training. A buddy of mine had the same rims, but one of the pawls in his rear hub broke and the gear would not engage, cauzing it to slip during an important race, which took him out of the running due to his hub mechanical. Nothing against Zipp hubs, but When Rich, the owner of Pro Wheelbuilder.com, showed me the inside of a Zipp hub compared to a White Industry hub, I was shocked!. I immediately had Rich build me a wheel from scratch using the Zipp rim, White industry hub, flat black spokes, and replaced the old rim tape with nipple plugs. I did all of this for the around the same price as buying the stock wheels, and let me tell you the wheel is ten times better than it was coming out of the box from Zipp. It's like a Zipp wheels on steroids!. I use em to climb, crit, train....anything and everything. I love em!. Trust me, Rich will guide you through the whole process in building a wheel that is perfect for all of your needs. He did it for me. Thanks Rich! Michael .....AkA...."Chicky"
August 29, 2012
Greetings Pro Wheel Builder dot com I tried out my new wheels today on the New Mexico Velo Sport Saturday Team ride. We went from Albuquerque, to Bernalillo, to Placitas, up over the dirt/rocky road (8-miles) up to ~9000 ft above the Sandia Peak Ski Area, descended down (pavement) back to Tijeras, and then returned to Albuquerque [70+ miles]. The wheels are straight & true like brand new after a thorough test out. Thanks for your attention and professional assembly of a very fine and enjoyable wheel set. Sincerely, JSR
August 29, 2012
I was going to buy a set of wheels from thebikebiz.com. White Phil hubs to white Deep Vs. Here's a quote from the email they sent me: "Wheel price would be $675 USD, and shipping will be approximately $200 USD". So... $875. Yesterday I received a pair of the exact same wheels from Richard at prowheelbuilder.com. Total cost including shipping: $594.70. That's almost $300 difference for the exact same item. I ordered them Sept 6 and received them September 18, so less than two weeks later. I only had to pay $31 in taxes and no customs. The wheels are fantastic and the price was great. Thanks Richard!
September 18, 2008
I recently received my first wheelset (road, Niobiums, with White Hubs) from Richard at ProWheelBuilder.com. Richard went above and beyond the call of duty explaining the differences in lacing patterns, hubs, rim styles and the reasons to go with one or the other depending on application. I received my wheels within the timeframe I was given and they were built exactly to the specs stated. I could not be happier with my first purchase from Richard and staff. Prowheelbuilder will be building my Powertap set up ASAP!!! Thanks for the professional service and awesome product.
September 19, 2008
I purchased a set of Reynolds DV46C's with a PowerTap wireless 2.4 in March of 08. It's now 11/1/08 and the wheels are still running perfectly true after 6,000+ miles...no issues. My riding partner has the same wheels with the same miles and no issue with his either. If you want a bombproof FAST carbon wheelset that can be used daily, this is a great choice. The PowerTap has worked perfectly as well. I will definitely purchase any future wheels from Pro Wheel Builder. Richard was very helpful and provided great service.
October 26, 2008
richard, the wheels are great. i rode a hundred miles this weekend. I hit a lot of bumps and the wheels are still true. thanks again. looking forward to buying more wheels from you. xavier
January 12, 2009
I just used them in October to build a set of road wheels (Velocity Aeroheads, Sapim Race, White Industries hubs and USE Spinsticks). I asked for 24 front 2x and 28 rear 2x and they built them as specified. They advised about 2 weeks before shipping, and they arrived in good order in two weeks. They appear to be built well and have remained true (for the two months I have been riding on them). Would I use them again, YES.
January 12, 2009
Richard at www.prowheelbuilder.com laced these hubs to a great looking pair of DT swiss rims (5.1D's). They are fast and look the part. I really wanted something different. These hubs are classic looking, the engagement is solid, and they are fast... highly recommend. both, the white industries Hubs, and prowheelbuilder.com. Thanks richard!!!
January 12, 2009
I would like to say Thank You to Rich over at www.PROWheelBuilder.com in Vegas, who went out of his way during his extremely busy schedule to lace up a set of SunRingle A.D.D. LITE Downhill wheels for me to use in Colorado those wheels helped get me on the podium! See the posting at http://quintonspaulding.wordpress.com/2008/08/07/crankworx-winter-park-colorado/
LOGAN BINGGELI KHS BICYCLES PRO MEN
January 07, 2009
I ordered my custom wheel set and they were shipped within 5 business days! They were built flawlessly and spin extremely smooth. I would recommend these guys to anyone wanting a custom wheel set.
January 14, 2009
Just wanted to say thanks and I can't believe how great the wheels are that I bought. I purchased a set of Velocity Dyad Rims w/DT Swiss spokes and Shimano XT hubs back in January for my tandem. It's now June and I've officially put over 1,000 miles on them and they are as true as the first day I bought them. I honestly believe they are probably the best wheelset I've ever owned. I say this because I haven't had to do anything to them at all. I just check the tire pressure then get on the bike and go. They are a huge improvement over the stock rims that came with the bike and provide me incredible peace of mind when I'm flying down hills at 40 - 50 mph with my wife seated behind me. By the way she wanted me to add that the wheels make the tandem look sexy (haha). Take care and keep up the great work!! Sid
June 19, 2009
Love the wheels. Custom white Phil Wood fixed with white Velocity rims. Black/White interlaced spokes. The ride is fantastic and they were delivered in less than 15 days. Richard was very helpful in answering questions about placing a "dual" freewheel on the fixie Phil Wood. Works great! Thanks again.
July 15, 2009
i have been looking for a custom rims to lighten my cannondale scalpel 4 with lefty front shocks and this is where i found it. hopefully in a couple of months i will be able to buy my dt swiss rims for my bike. anyway this site is awesome. very easy to navigate and customize you own rims/wheels. and the the weight is automatically shown when you're done with the choices. great site!
July 25, 2009
Just wanted to leave my two cents from a customer standpoint. Prowheelbuilder.com is a great site: easy to navigate, great information, and up-to-date products. I called with some information at hand and was helped the rest of the way to get the best wheel for my application. The process was smooth, quick and worry-free. I would definitely recommend anyone looking for a custom wheel to prowheelbuilder.com. Thanks for an awesome wheel! It looks great on my 1987 Schwinn fixie. Best regards, Craig
August 13, 2009
I ordered a set of DT Swiss RR 1.1 with 190 hubs in the spring of 2010. I have more than 3k miles on the wheelset with no issues. Great service, great product. Thank you Richard.
June 11, 2010
Love my new wheels with Velocity Deep V + White Ind hubs! Thank you.
September 29, 2012
After looking for what seemed like forever for a decent online spoke calculator I finally stumbled upon your website..
I had previously used the DTSwiss and Sapim spoke calculators but recently their websites have been updated at which time it would seem that the spoke calculators have been taken down..
I've now used your SpokeCalc with great success, it's so easy to navigate too..
Please, please, please never get rid of it :) ..
October 15, 2012
Just ordered my second wheelset from Prowheelbuilder for my second Lynskey titanium road bike, the R330. I have put almost 3000 miles in six months on my first Prowheelbuilder wheelset on my Lynskey Helix OS and the wheels have remained true and smooth spinning over all types of roads in Thailand. Whether I am doing my 50 mile Saturday and Sunday club rides or riding solo centuries along the coastal roads in southern Thailand and the beaches in Hua Hin, my thoughts and thanks are always with you for building me such a great and reliable wheelset.
Mark S. Tang
October 24, 2012
I buy most everything online these days. There are a few online stores that 'do it right' - like Amazon, ModernBike - and I have found another one - ProWheelBuilder.com. I am a rather hard core 'recreational' rider - centuries and work commuter (36 miles per day) and have been riding my carbon fiber geared bike now for the past 6 or 7 years. I traded a friend a pair of pedals for an old Raleigh chromoly steel frame and thought I would jump into building up a commuter single speed bike. I also thought while at it, why not build my first set of wheels. I didn't know what I was doing - still learning every day - and have spent more time on Sheldon Brown's website than I have with my wife the past 6 months. With enough knowledge to be dangerous, I started dealing with ProWheelBuilder. I had lots of questions and was and continue to be very impressed with the patience shown me by both Debra and Richard Craig - the owners. They are responsive to email and phone questions and concerns, they are honest and they possess just enough of a sense of humor to get through it all. I made some mistakes in my initial ordering and Richard came through with another solution for me very professionally and to my complete satisfaction. I love this site and have had so much fun putting this bike together - I know I will be building another and another and I will buy all my wheel stuff from ProWheelBuilders. I highly recommend these guys. Thanks Richard and Debra and keep up the excellent work and customer service!!!
December 19, 2012
Ordered a set of FlowEx with black spokes and red nipples laced to red Chris King hubs.
I knew I was going to have to be patient as the Christmas rush and holidays coming up. Richard was nice to stay in contact with me on the status of my wheels. Needless to say when they wheels arrived, it was worth the wait! They came out BEAUTIFUL!! I checked the trueness and tension and they were topnotch.
I've been building up a dream bike using a Santa Cruz Blur LTc, SRAM components, KS Lev, Fox fork/shock, Easton Have carbon bars, Thompson stem, Candy pedals. The last piece to finish off the bike were the ProBuilder wheels. Putting on the wheels and seeing the complete bike was just a huge sigh of satisfaction and accomplishment for me, know I ordered the right wheelsets.
Thank Richard and ProWheelBuilder.com!!!
David from the Big Island, Hawaii
January 14, 2013
I just wanted to say thank you for the wheel build. I have really enjoyed riding the HED with White industry hubs. You were correct in saying I would not be disappointed. The craftsmanship and customer service are unparalleled. You have gained a customer for life. Next up some wheels for my 29er build. Thank you again, these road wheels ride like butter.
February 26, 2013
Awesome job on the wheel build! DT Swiss FR600, Transition Revolution v3 hubs, Stan's No-Tube kit! THANKS!!
March 04, 2013
I just spent the weekend riding on my new wheels(Dt Swiss RR585 rims/ Chris King R45 hubs). Wow, it was like being on a different bike. The wheels rode smoother and were stiffer than the set that they replaced(Fulcrum Racing 1), and cost $300 less! I am sold, will be ordering from you guys from now on.
April 21, 2013
My new Enve 6.7 clinchers on Chris King hubs are the most awesome wheels I've ever ridden. They are better than the hype you read. If you want fast, light, comfortable and pro bling, these are the thing..
May 11, 2013
i just moved from San Diego to Florida, and didnt know any good wheel builders in the East Coast, luckily i found this guys!
i ordered a B43 rear wheel for my new track bike, it was so eazy to order it amazing website, really profesional! my wheel arrived before i was expecting, very good packaged! really nicely done! im really happy! i would definitely order my new wheel set for my road bike!!
thank you guys!!!
May 28, 2013
Wheels arrived yesterday within the timeframe advertised. Spoke tension is high and even. Wheels are straight and true. Nice job PWB!
MPB in WNC
June 07, 2013
I've been riding on the rear wheel I purchased from you for 2 weeks now practically every day. I'm am very pleased with my purchase and really enjoyed using your website. It takes all the guesswork out of building a wheel to suit your needs. My wheel was delivered on time and well packaged to avoid being damaged in shipping. Your prices are very competitive and I was actually expecting to pay more for what I purchased. Hope to do business with you again.
June 08, 2013
These guys are great! I contacted them to see if i could get my wheels any quicker for a race and they went above and beyond for me. The owner drove 30 min at night to get them to fed ex. Everytime i called i spoke to a person, always polite despite my daily calls. I havnt recieved the wheels yet but im sure from there professional business relations they will be great. Thank you so very much prowheelbuilder! Special thanks to Richard (owner helping out a racer)
July 24, 2013
I wanted to wait to review my wheels (Kinlin XR270 front, XR300 rear laced to Miche Hubs) til I had put some miles on them, and after about 4 months and 700 miles later, I love these wheels. I wanted to upgrade the stock wheels on my track/ commuter bike and chose PWB because you can get exactly what you want and they beat anything you can get off the shelf. Plus no one else will have a set like you. They took a little longer that expected because of some out of stock parts, but as soon as that was sorted (with a little upgrade, no charge) I received my wheels and have been flying on them ever since. I am completely satisfied with the product, service, and experience. My next wheel set will be from PWB. Thanks!
August 22, 2013
As a Clydesdale rider I am lucky enough to build my own wheels to last. I'm very picky about the components I use and I really let them be known while ordering spokes here. As fussy as I am, my concerns were well taken at PWB. Small purchase, small potatoes guy but I was treated as if I had spent thousands. Great customer service!
August 23, 2013
Amazing wheels, great price, and incredible customer service. Could not be happier with my purchase of HED Belgiums with Chris King hubs. I am a 23mm rim convert now. Comfort and handling are greatly improved and the wheels truly are faster. At 3000 miles now the wheels have been virtually bombproof and that is for a bigger guy that rides aggressively. That being said NO wheel is designed to handle the crash I had yesterday. Now PWB is replacing my rear rim at a discount with no charge for other parts or labor. Cannot recommend PWB enough. I will continue to buy my wheels from them.
September 03, 2013
One of the most dependable online merchants I've ever encountered.
Keep up thebgood work!
DENNIS PATRICK TENGONCIANG
September 03, 2013
Wow! Just rode on my new tour wheel with White Industry hub...rolls forever plus I was promised it in a about a week since it was in stock...it shipped the next day! Now that's the kinda place I like working with! Thanks for a great experience! CDB in Missouri
September 10, 2013
Just got my first wheelset from prowheelbuilder.com and it was an awesome experience. I had them build me a stans notubes ztr flow ex wheelset with hope hubs. They were super helpful and responded to my emails very quickly. The wheels were exactly how I ordered them and came in a beautifully packaged box. They shipped them within the timeframe that they set. Wheels were super true and flawless. I'm defiantly ordering from them again!
September 11, 2013
thanks heaps had my first ride on your singlespeed wheels this morning phil hubs 32 3 cross and velocity rims felt great! everything done as ordered well packaged and arrived quickly will definitely use your services again and have happily recommended you to my riding mates.
September 20, 2013
I needed a last minute wheelset for the Breck Epic this summer and Preston made it all happen on short notice. He walked me through the best setup possible, Enve XC29 rims with I9 hubs. His input was extremely helpful. They were delivered to me on time and perfect. I rode/raced the heck out of these all summer and fall and I haven't touched them. They will be my weapon of choice for the BC Bike Race next summer. It means a lot to have the utmost confidence in my wheels. Awesome job guys. Thanks again and keep up the good work.
October 30, 2013
I recently received my first wheel set (MTB Stan's No Tubes FLOW EX, hope hubs, DT Swiss, Spokes 4 Cross Lacing) from Preston at ProWheelBuilder.com. Preston went above and beyond the call of duty explaining the differences in lacing patterns, hubs, rim styles and the reasons to go with one or the other depending on application. I received my wheels faster than the time frame I was given and they were built exactly to the specs stated. I could not be happier with my first purchase from Preston and staff. Thanks for the professional service and awesome product. YOU GUYS ROCK!! Keep up the great work and customer service.
November 16, 2013
The staff at Pro wheel builders is Top notch! e-mailed me right away to answer all my questions. Gave me great idea's. The order went through with out a hitch. One of there staff members contacted me with my build status, which I found strange (in todays world) These people really care about the customer. a couple of weeks later. a set of bad a@@ wheels came out of the box. I just ordered another wheel from them. Great company to deal with!
November 18, 2013
I got my wheels last week. They arrived a few days early. Thanks for that.
The wheels are beautiful and rock solid. They look awesome on my Demo 8. I test rode them saturday. They were light, yet had no flex that I could feel. They are confidence inspiring for sure. They arrived in time for Fontana this weekend. I really appreciate it. From now on all of my wheels will come from ProWheelBuilder.com.
Thanks again for the killer hoops!!!
November 18, 2013
I ordered the Mavic 823s with Hope hubs. To surprise me more when I verified the rear wheel, it came with the brand new Hope hub with the new 40T racket! You guys rock!
November 21, 2013
I'm still new at wheel building But I learn very quickly and I needed more information on how to properly take Hub measurements to type into the Spoke calculater! So I went to UBI and read how to correctly take measurements and I typed it into their calculater and the difference between theirs and Prowheelbuilers is that Prowheelbuilders was more accurate than UBI's calculater. I did Not know if I should add or subtract to the closest mm: of measurement? So I compared the two different options and Prowheelbuilders Calculater made it easier for me to decide on what length I should go with! if I would have used the length that UBI calculated it would have been a little bit to Short on my Drive side! I figured what the Hell I'll go with prowheelbuilders calculation and it paided off for me! The Spoke Lengths Where Right on the Money!!!. I'm Well Pleased with my New DT Swiss Spokes and they look great as well! I'm using rims with offset spoke holes and I subtracted 1mm from the None drive side and added 1mm To the Drive side like I should and Prowheelbuiders was more accurate! I laced a Novatec D882SB Rear Hub up to a Loaded AmX Gold Anodized Free ride rim with ERD: of 532 and it is running very Smoothly!
Joseph T Riker
December 15, 2013
My build: H Plus Son Archetype Rims, Sapim Race spokes with brass nipples, 2x front and 3x/3x rear, laced to White Industries T11 Hubs.
My thoughts out of the box: Nothing is quite as nice as a new set of wheels to throw onto your ride. Quality of the parts looked very nice, and the quick tone test revealed all spokes were tensioned evenly...now to pop the wheels into the bike and see how true they actually were.
On the Bike (not riding): First impression is the hubs spin very very smoothly. I own fulcrum racing 1 wheels, and supposedly those hubs are very good, but I can feel the ball bearings swirling around in them. The WI hubs spin so smoothly and quietly as to be imperceptible. I felt no vibration, and spun well. The wheels were within 0.5 mm of true by my estimate and after having put a few hundred miles on them over some pothole ridden rodes, that's how they have stayed.
The Ride: The wide rims of the archetype help make the ride be a bit more compliant, but in my opinion I really felt a difference in the wide rims with CORNERING. The wheels have felt absolutely planted no matter how aggressively I take a turn. Very confidence inspiring. Out of the saddle and during sprints there is no perceptible flex. And the braking surface really allows my brakes to have a solid bite.
Final words: The service has been great, the wheels are excellent, and I got every thing I wanted in a wheel set. Would definitely recommend PWB if what you desire is a solidly built wheel set catered to your riding style, body weight, and intended use!
March 28, 2014
These guys are the best at what they do; build rock solid wheels. They helped me last year with my damaged FSA rim that didn't make it though a race. They laced up a Mavic to my old hub while I waited so I could be quickly up and running again. That rear wheel is still running true. I've since ordered one of their custom wheels with Stan's Arch hoop laced to a White Industries hub that just finished it's first race in the Hammerhead 100. This wheel is awesome, feels much stiffer and solid compared to the old FSA. The wheel arrived on time and in great shape, they have good attention to detail. I know what kind of quality product I'm getting with Pro Wheel Builder and have no need to look any further. Thanks again guys!
April 14, 2014
Just like the name implies, these are professionally built wheels, round with no hops, trued, dished properly, and evenly tensioned to the right tension. They could not be built any better, rock solid, and delivered on time. For what you get the price is a bargain. If you need a pair of wheels, look no further, this is where to purchase them.
May 02, 2014
White Industries T11 Hubs, H Plus Sons Archetype Polished Rims and Sapim CX Rays spokes.
Fantastic Website, Order was easily submitted and selecting what you want to build was as easy as 1.2.3. In fact i enjoy myself just playing with the various builds possible before deciding.
Wheels received superbly packaged.
Awesome wheelset, Well Built, Truest of the true and rock solid.
Mounted it on my Pelizzoli Corsa GP it was superb ride everytime.
Anytime in the future i need wheels built I will get from Prowheelbuilder.
Yong Choon Leong
May 17, 2014
I ordered a set of 36H Mavic EX721s with Hadley hubs and am very happy with them. They are a perfectly built set of wheels. I was skeptical about ordering online, but I can say that these wheels exceeded my expectations. Having had the chance to ride on them for a few weeks now, they have held true and I expect them to last for a long time. The ceramic bearings in the Hadley hubs spin forever. Customer service was great, and the wheels were packaged exceptionally well. Although it did take about 3 weeks from the date I ordered to the date I received my wheels, they were worth the wait, especially considering the great price I paid for them. I would definitely do business with prowheelbuilder again!
May 31, 2014
Ordered a Velocity Dyad wheel set after falling and destroying my hip as well as my original wheels. I cannot say how impressed I have been with every aspect of my new wheels from Pro Wheel Builders. The ordering process was great. The packing and shipping were impeccable. I had to just look at a perfectly made set a wheels for a couple of weeks. Now having ridden them for a few miles I am so happy that I chose Pro Wheel Builders. GREAT JOB!!!
July 10, 2014
You built me a pair of wheels almost 6 years ago. I ride my bike about 13000 KM per year.The wheels are still perfectly straight. It's rather unbelievable to me.
The only bad thing is that it doesn't seem like I'll ever have a need to place another order. These ones are gonna last forever!