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I'm a heavy rider and a clyde of sorts at 280lbs. I knew I could depend on the stock wheels for a limited lifespan. So far I've had FOUR sets (3 road, one MTB) of custom wheels built from both the signature and custom programs. Not one has required a spoke wrench yet with seasons of abuse that I've put them through. All are still in service. I put 50-100 miles a week on my bikes, and the wheels have been 100% reliable. A good set of wheels can vastly improve the quality of your biking experience. This is the real deal with a lot of experience and no BS. Trust in this builder - they know their products. Bitex hubs are an awesome value.Jeremy Watts October 28, 2020
I just wanted to say thank you for the wheel build. I have really enjoyed riding the HED with White industry hubs. You were correct in saying I would not be disappointed. The craftsmanship and customer service are unparalleled. You have gained a customer for life. Next up some wheels for my 29er build. Thank you again, these road wheels ride like butter.Abel February 26, 2013