I ordered a set of stans grails on hope pro Evo 2 hubs a little before xmas. They quoted me 3 weeks which was fair. 2 weeks after ordering they showed up and man. were they awesome. I've put on around 200 miles on dirt roads/ and single track with my straggler in the last few weeks and they've performed flawlessly. The guys here helped me place my order and emailed me keeping me up to speed on my wheels progress. Top notch service and top not wheels
daren
January 06, 2015
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!