I buy most everything online these days. There are a few online stores that 'do it right' - like Amazon, ModernBike - and I have found another one - ProWheelBuilder.com. I am a rather hard core 'recreational' rider - centuries and work commuter (36 miles per day) and have been riding my carbon fiber geared bike now for the past 6 or 7 years. I traded a friend a pair of pedals for an old Raleigh chromoly steel frame and thought I would jump into building up a commuter single speed bike. I also thought while at it, why not build my first set of wheels. I didn't know what I was doing - still learning every day - and have spent more time on Sheldon Brown's website than I have with my wife the past 6 months. With enough knowledge to be dangerous, I started dealing with ProWheelBuilder. I had lots of questions and was and continue to be very impressed with the patience shown me by both Debra and Richard Craig - the owners. They are responsive to email and phone questions and concerns, they are honest and they possess just enough of a sense of humor to get through it all. I made some mistakes in my initial ordering and Richard came through with another solution for me very professionally and to my complete satisfaction. I love this site and have had so much fun putting this bike together - I know I will be building another and another and I will buy all my wheel stuff from ProWheelBuilders. I highly recommend these guys. Thanks Richard and Debra and keep up the excellent work and customer service!!!
December 19, 2012
Great Job. Ordered a Velocity Chukker 40 spoke and Velocity Rear Disc Hub with Sapin Strong Spokes for my 29er. Rode the bike fully loaded with food and water, Racks and my 120kg body from Perth to Sydney (4,700km). My major concern was that I had popped spokes previously on a 26 inch 36 spoke wheel when riding Cairns to Sydney and was worried about extra forces that would come into play with 29 inch. This wheel was bulletproof and attracted the attention of other touring cyclists on route. Good job team, thank you. Can't wait to find an excuse to buy another set. If you are a big bloke and to tour or trek with lots of gear, start your build with a set of wheels that will go the distance. One happy camper! Carl Johnston Australia