I have had 4 custom builds done so far, and am in the process of having another build. Obviously I am completely satisfied these people are awesome. My first build was in 2015 other than routine maintenance these wheels are as good as the day I purchased them. I recommend them to everyone I know that is looking for wheels at excellent prices and top notch service.
You can tell these are people that love what they do.
January 09, 2020
PWB built a set of Nox Kitsuma wheelset laced with i9 Hydra hubs for me. First of, I'm very impressed with the shipping boxes that the wheels came in. They were very well packed and PWB also sent extra spokes and nipples and an information card about the wheels. PWB's customer service is also very excellent. They will answer any questions/concerns right away. My only regret is that I did not have them built my other wheelset (I did not know them before). I highly recommend PWB to anyone looking for a high quality set of wheels at a very reasonable price.