I've been riding on the rear wheel I purchased from you for 2 weeks now practically every day. I'm am very pleased with my purchase and really enjoyed using your website. It takes all the guesswork out of building a wheel to suit your needs. My wheel was delivered on time and well packaged to avoid being damaged in shipping. Your prices are very competitive and I was actually expecting to pay more for what I purchased. Hope to do business with you again.
June 08, 2013
Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!