Pro WheelBuilder is exactly what their name says. They are pros at building wheels. I've ordered 4 different wheel sets, three for road bikes and one for a gravel setup, and all are excellent. The staff has been very helpful with explaining the nuances, and the end products have all been great. If you are considering taking the leap to custom wheels, use Pro WheelBuilder.
January 12, 2021
Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.