Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!Alan Lowe August 07, 2015
Thanks again Richard
Best regards
I'm Michael, a Cat 1 out of Vegas. I had bought a set of stock Zipp 404 wheels that I thought would do just fine for crit racing and training. A buddy of mine had the same rims, but one of the pawls in his rear hub broke and the gear would not engage, cauzing it to slip during an important race, which took him out of the running due to his hub mechanical. Nothing against Zipp hubs, but When Rich, the owner of Pro Wheelbuilder.com, showed me the inside of a Zipp hub compared to a White Industry hub, I was shocked!. I immediately had Rich build me a wheel from scratch using the Zipp rim, White industry hub, flat black spokes, and replaced the old rim tape with nipple plugs. I did all of this for the around the same price as buying the stock wheels, and let me tell you the wheel is ten times better than it was coming out of the box from Zipp. It's like a Zipp wheels on steroids!. I use em to climb, crit, train....anything and everything. I love em!. Trust me, Rich will guide you through the whole process in building a wheel that is perfect for all of your needs. He did it for me. Thanks Rich! Michael .....AkA...."Chicky"Michael August 29, 2012