As a heavyweight rider, I found myself having to true my wheels often, to the point it was getting impossible to get them perfectly true. I even had to replace broken spokes a few times. I started looking for wheels at my local bike shops and the big online stores and was getting totally frustrated. I am so glad I found PWB.
I've had this wheel set (SHIMANO TOURING CLYDESDALE WHEEL SET PACKAGE) for just over two years and could not be happier. They are absolutely bomb proof; I have not had to touch a single spoke. I neglected to save my odometer miles when my computer battery died, but I have easily over 3600 miles on these wheels.
PWB's customer service is unparalleled - they even contacted me via phone and email to clarify some things as my order was being processed. Thank you so much PWB!
Ben Hobe
September 15, 2018
Greetings Pro Wheel Builder dot com I tried out my new wheels today on the New Mexico Velo Sport Saturday Team ride. We went from Albuquerque, to Bernalillo, to Placitas, up over the dirt/rocky road (8-miles) up to ~9000 ft above the Sandia Peak Ski Area, descended down (pavement) back to Tijeras, and then returned to Albuquerque [70+ miles]. The wheels are straight & true like brand new after a thorough test out. Thanks for your attention and professional assembly of a very fine and enjoyable wheel set. Sincerely, JSR