I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!
Christopher
May 01, 2019
I am very happy the the wheelset that I ordered from these guys (and gals). It came in good time exactly as I had ordered it and they built it with great attention to detail. They were quick to respond to any questions I asked them before and during the process. Wheels were packaged very well and arrived in perfect condition. I will order my next wheels from Pro Wheelbuilder. Thank You!
Hope
Paul
Phil Wood