Simply put, Prowheelbuilder is phenomenal. Debra, walked me through the process in finding a light nad strong wheelset for my weight and riding. Her responsiveness to all of my questions were second to none. She even helped me with ensuring that my Shimano Cassette was properly installed for the hub size. A+ all the way. My next wheelset will come from PWB also, no doubt.
Bryan A
June 03, 2020
As a heavyweight rider, I found myself having to true my wheels often, to the point it was getting impossible to get them perfectly true. I even had to replace broken spokes a few times. I started looking for wheels at my local bike shops and the big online stores and was getting totally frustrated. I am so glad I found PWB.
I've had this wheel set (SHIMANO TOURING CLYDESDALE WHEEL SET PACKAGE) for just over two years and could not be happier. They are absolutely bomb proof; I have not had to touch a single spoke. I neglected to save my odometer miles when my computer battery died, but I have easily over 3600 miles on these wheels.
PWB's customer service is unparalleled - they even contacted me via phone and email to clarify some things as my order was being processed. Thank you so much PWB!