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I have never owned a set of custom wheels. Honestly, didn't think I could tell the difference or that they could be that much better. Well, 7 months later after ordering and riding my custom NOX carbon wheelset, I get it. 1356 miles on my Scott Spark wheels are true with no spoke tension loss! A lightweight wheel can be strong and compliant built with the skill, care and guidance that the folks at Pro WheelBuilder provide. Thank you!Eric Martorana May 27, 2020
Eric
I ordered 2 sets of wheels from these folks and am tremendously glad I did. Debra was excellent and endured way too many questions from me. She was infinitely patient, worked with my budget, made insightful and quality based suggestions and never steered me wrong...even when I wanted more chi-chi spokes. My alloy set is excellent, it was perfectly tensioned right out of the box and ready to roll. Likewise, the set of carbon wheels are almost too pretty to ride, the spokes are perfect and they did not recommend anything I didn't need or want. Many thanks to Richard and all the folks at ProWheelBuilder for working with me. I'll definitely come back when I need a set of CX, MTB or possibly another set of carbon road/gravel hoops. Best customer service.Keith Morehouse May 12, 2020