I ordered a set of 36H Mavic EX721s with Hadley hubs and am very happy with them. They are a perfectly built set of wheels. I was skeptical about ordering online, but I can say that these wheels exceeded my expectations. Having had the chance to ride on them for a few weeks now, they have held true and I expect them to last for a long time. The ceramic bearings in the Hadley hubs spin forever. Customer service was great, and the wheels were packaged exceptionally well. Although it did take about 3 weeks from the date I ordered to the date I received my wheels, they were worth the wait, especially considering the great price I paid for them. I would definitely do business with prowheelbuilder again!
May 31, 2014
ProWheelBuilder has built many wheels and wheelsets for me over the past 8 years: for my commuter bikes, my road bikes, for builds I've done for friends, for my wife's bikes. High-end boutique builds and bomb-proof snow and salt builds.
Each time, the wheels are meticulously laced, true out of the box, stay true for thousands and thousands of miles, rim tape perfectly applied, and packed and shipped in pristine condition. I've sent them new hubs, used modern hubs, vintage hubs, and bought hubs from them. Each time, the build and the experience is flawless. Their turnaround time, both for their builds and for their customer service, in returning emails, is beyond exceptional.
Their prices are fair, transparent, and their online wheel design platform is second to none. I never write testimonials, but folks who have never worked with ProWheelBuilder before need to know just how fantastic they are. I cannot recommend them highly enough.