These guys are the best at what they do; build rock solid wheels. They helped me last year with my damaged FSA rim that didn't make it though a race. They laced up a Mavic to my old hub while I waited so I could be quickly up and running again. That rear wheel is still running true. I've since ordered one of their custom wheels with Stan's Arch hoop laced to a White Industries hub that just finished it's first race in the Hammerhead 100. This wheel is awesome, feels much stiffer and solid compared to the old FSA. The wheel arrived on time and in great shape, they have good attention to detail. I know what kind of quality product I'm getting with Pro Wheel Builder and have no need to look any further. Thanks again guys!
Greg Bley
April 14, 2014
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!