I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!
Christopher
May 01, 2019
I wanted to wait a bit before giving my review. After riding them for a few months I can say I love these wheels!
I called and told them what I was looking for and followed their suggestions. I went with the White Industry hubs and the HED Belgium rims. What I got was a great set of wheels. I don't race, but log a lot of miles just riding. These wheels are fast, smooth, handle great and bomb proof. His work is awesome and the personal service was super. I couldn't be happier with this wheel set. Thanks guys.