Ordered up a set of wheels after getting thorough and patient help from them in selecting the pieces. They arrived, and they're excellent! All the hallmarks of a professionally built wheel are in evidence. There was no settling of the wheel when I first applied weight to them, and of course they're completely true and correctly dished.
I'm hard to please, but I'm completely satisfied with the whole experience, and will look to them again when it's time for another set of wheels.
Marshall
March 10, 2015
I can not say enough good things about the true and durable wheels (thank you Rich and Preston) and great customer service (thank you Debra) at Prowheelbuilder. I have been riding my 8 custom wheel sets, from HED to ENVE to HPlus to RolfPrima rims, all with Rich-recommended White Industry hubs, bought over the past 10 years, for over 40,000 miles. They all have incredibly true and durable, carrying my 240+lb weight all the way down to my current 170lbs. To say I am repeat and loyal customer would be an understatement.