I just spent the weekend riding on my new wheels(Dt Swiss RR585 rims/ Chris King R45 hubs). Wow, it was like being on a different bike. The wheels rode smoother and were stiffer than the set that they replaced(Fulcrum Racing 1), and cost $300 less! I am sold, will be ordering from you guys from now on.
TerryRyder
April 21, 2013
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!