I had some Pacenti SL23 built by PWB a few months ago. Before this, I have never had a custom built wheel. I have had many aluminum prebuilt wheels before (Mavic SL, Dura Ace, Zipp). These wheels far exceed any that I have ridden before in speed, comfort, handling and braking at a much lower cost. The service from PWB was also perfect...great advice on the build... Pacenti SL23, White Industry T11, Sapim CX Ray (front) Race (rear). I love these wheels!
Greg Powell
December 10, 2014
Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.