As a Clydesdale rider I am lucky enough to build my own wheels to last. I'm very picky about the components I use and I really let them be known while ordering spokes here. As fussy as I am, my concerns were well taken at PWB. Small purchase, small potatoes guy but I was treated as if I had spent thousands. Great customer service!
Mr. Beanz
August 23, 2013
I can not say enough good things about the true and durable wheels (thank you Rich and Preston) and great customer service (thank you Debra) at Prowheelbuilder. I have been riding my 8 custom wheel sets, from HED to ENVE to HPlus to RolfPrima rims, all with Rich-recommended White Industry hubs, bought over the past 10 years, for over 40,000 miles. They all have incredibly true and durable, carrying my 240+lb weight all the way down to my current 170lbs. To say I am repeat and loyal customer would be an understatement.