I just used them in October to build a set of road wheels (Velocity Aeroheads, Sapim Race, White Industries hubs and USE Spinsticks). I asked for 24 front 2x and 28 rear 2x and they built them as specified. They advised about 2 weeks before shipping, and they arrived in good order in two weeks. They appear to be built well and have remained true (for the two months I have been riding on them). Would I use them again, YES.
Tzvia
January 12, 2009
Absolutely top shelf service. I ordered a custom build rear fat tire hub/rim. My fat bike is primary MTB and I ride hard. I entered the wheel build information on their site and within a day or so I had the information back as to what was recommended for me. I few weeks later I placed the order. The build took a little longer then estimated because I requested a custom color on the hub assembly. I was informed of the delay and it arrived roughly 2 weeks after the estimated delivery date. Build, fit, look and operation are amazing. I simply switched my components onto the new wheel, mounted a tire and I was in business. Customer service of Pro Wheelbuilder is bar-none. Their prices are incredibly competitive as well with any local bike shop and better! I don’t mind waiting for a high quality product because I want it done right. I will be coming to them again and again for further wheel needs. I highly recommend them for all your custom wheel builds and questions. Thank you very much guys!