Needed a quality wheel set to replace the OEM set on my Trek Stache. I appreciate that I was able to work with one employee from start to finish who built my White Industries XMR hubs laced with Spain Polyx 14mm spokes to WTB KOM Tough TCS 40mm rims. That was nearly three years ago and this 29+ wheel set still spins true today. I have absolutely no concerns whatsoever and will be requesting another custom build for my new Trek Fuel EXE.
Timothy Sedor
March 14, 2024
Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!
DT Swiss
Sapim Nipples