Absolutely top shelf service. I ordered a custom build rear fat tire hub/rim. My fat bike is primary MTB and I ride hard. I entered the wheel build information on their site and within a day or so I had the information back as to what was recommended for me. I few weeks later I placed the order. The build took a little longer then estimated because I requested a custom color on the hub assembly. I was informed of the delay and it arrived roughly 2 weeks after the estimated delivery date. Build, fit, look and operation are amazing. I simply switched my components onto the new wheel, mounted a tire and I was in business. Customer service of Pro Wheelbuilder is bar-none. Their prices are incredibly competitive as well with any local bike shop and better! I don’t mind waiting for a high quality product because I want it done right. I will be coming to them again and again for further wheel needs. I highly recommend them for all your custom wheel builds and questions. Thank you very much guys!
Matthew Wilson
August 25, 2020
Got my wheel set and more than happy! Richard was amazing and help me build my wheel set thank you so much amazing Job!! Prowheelbuilder are the best hands down! the service these guys give you are better than BMW and get more than a 10 from me.. the price is amazing fast shipping and again the best service in the business! I love my wheelset and will always buy from ProWheelBuilder and recommend everyone buy from them!! see you next year with another build for me!! God bless you all and thanks again Richard you Rock!!