Product Details Warranty Shipping Times Returns or Refunds
Weight Grams 1389gr Manufacturer Bitex, ENVE Composites Weight Explained Weights are based on the manufacturers advertised weight and may fluctuate as much as 10%.
Warranty Policies: Prowheelbuilder i.e. PWB custom built wheels come with a 1 year warranty from the date of purchase. See details below:
A. SPOKES: PWB will replace all broken spokes regardless of the cause.
B. LABOR: PWB will cover all wheel related labor i.e. wheel re builds and truing.
C. NON MANUFATURER WARRANTIES: PWB will replace any non manufacturer warrantied rim or hub at 25% off the current retail.
D. MANUFACTURER WARRANTY: PWB will facilitate the manufacturer's warranty, if the manufacturer deems the product warrantable. Manufacturer's warranty is only good as long as the manufacturer is in business.
E. SHIPPING: The customer is responsible for shipping to and from PWB.
Shipping Time Policy: These wheels and will ship with in a couple days depending on the axle configuration.
Domestic Shipping Policies: Prowheelbuilder is not responsible for damage that may occur during shipping. However we will be happy to help resolve these matters through the package handler. All packages are insured thru the package handler by Prowheelbuilder. We require a signature for all packages. If you request no signature, Prowheelbuilder takes no responsibility for any stolen product.
International Shipping Policies: Duties and Taxes are the responsibility of the purchaser. Prowheelbuilder will not alter the customs value.
Return Policy: If you are not completely satisfied with our product you may exchange it for any product we sell within 7 days of receiving your purchase (there will be no refund issued for a difference if a lesser item is purchased). Please note that if the exchange is for a component of one of our hand built wheels there may be a 10% fee associated with the exchange. Product must be in new condition and in the original packaging (spokes do not qualify for this return policy). Buyer is responsible for shipping back to seller.
Order Modification Policy: If you are exchanging your product for a different color there may be a 10% order modification fee.
Refund Policy: Once an order has been placed, no Refunds or Cancellations are allowed. You may alter an order with in 24 hours, providing the order has not been built. If a cancellation must happen a 15% restocking fee will be charged. For any item(s) that is returned or declined a 15% restocking fee will be charged along with the shipping / handling fees.
DetailsThese wheels are new and have never been ridden or mounted. The reason for the great price on the wheels is either a customer changed there mind on a purchase, one or all of the items is discontinued i.e. hub or rim or the manufacture has changed color, finish or decal or the wheels may have some blemishes i.e. scratches in either the rim of the rim decal. If this is the case it will be made visible in the photos.These wheels come with our 1 year manufactures warranty as well as our crash replacement program. In both cases the customer is responsible for shipping to and from. Labor is free and spokes and nipples are free as needed. In the case that the item falls outside of the manufactures warranty you will be eligible for our crash replacement program which consists of 25% off the damaged item, free labor and free spokes and nipples as needed.Exceptions: If the item is no longer manufactured a suitable alternative will be made available however if there is a difference in price the customer will be responsible for that. If the current spoke length wont work with either the replacement rim or hub the customer will be charged for spokes with a 25% off discount applied.SPECIFICATIONSHubs: Bitex RAF / RAR Silver NEWRims: ENVE COMPOSITES 25 Clinchers NEWRim Dimensions: OD 22mm ID 13.8mm HT 25mmSpokes: Sapim Laser silverNipples: Sapim alloy silverDrillings: 20/24Lacing Pattern: Radial / 2x2xWheels Include: Enve Rim tapeWheels DO NOT Include: Cassette Lockring, Skewers or Wheel BagsWheel Weight: 1389grMin Max Tire Size: 21mm to 32mmRetail As Speced: $2100.00