Product Details Warranty Shipping Times Returns or Refunds
Manufacturer ENVE Composites Material N/A Weight Explained Please note that all weights are based on the manufacturers advertised weight and may fluctuate as much as 10%.
Warranty Policies: Prowheelbuilder i.e. PWB custom built wheels come with a 1 year warranty from the date of purchase. See details below:
A. SPOKES: PWB will replace all broken spokes regardless of the cause.
B. LABOR: PWB will cover all wheel related labor i.e. wheel re builds and truing.
C. NON MANUFATURER WARRANTIES: PWB will replace any non manufacturer warrantied rim or hub at 25% off the current retail.
D. MANUFACTURER WARRANTY: PWB will facilitate the manufacturer's warranty, if the manufacturer deems the product warrantable. Manufacturer's warranty is only good as long as the manufacturer is in business.
E. SHIPPING: The customer is responsible for shipping to and from PWB.
Shipping Time Policy: Stock products will ship within 7 working days of order, based on availability. Wheel orders should ship within 15 business days of your order date. This date is independent of the actual shipping time. If there is a problem such as back ordered product / unavailable we will do our best to contact you as soon as possible.
Domestic Shipping Policies: Prowheelbuilder is not responsible for damage that may occur during shipping. However we will be happy to help resolve these matters through the package handler. All packages are insured thru the package handler by Prowheelbuilder. We require a signature for all packages. If you request no signature, Prowheelbuilder takes no responsibility for any stolen product.
International Shipping Policies: Duties and Taxes are the responsibility of the purchaser. Prowheelbuilder will not alter the customs value.
Return Policy: If you are not completely satisfied with our product you may exchange it for any product we sell within 7 days of receiving your purchase (there will be no refund issued for a difference if a lesser item is purchased). Please note that if the exchange is for a component of one of our hand built wheels there may be a 10% fee associated with the exchange. Product must be in new condition and in the original packaging (spokes do not qualify for this return policy). Buyer is responsible for shipping back to seller.
Order Modification Policy: If you are exchanging your product for a different color there may be a 10% order modification fee.
Refund Policy: Once an order has been placed, no Refunds or Cancellations are allowed. You may alter an order with in 24 hours, providing the order has not been built. If a cancellation must happen a 15% restocking fee will be charged. For any item(s) that is returned or declined a 15% restocking fee will be charged along with the shipping / handling fees.
ENVE COMPOSITES SES CLYDESDALE CUSTOM HAND-BUILT WHEEL PACKAGES
Although ENVE rims are very light they are also extremely strong and not nearly as fragile as people have thought. In all actuality the ENVE 3.4, 4.5, 5.6 and 7.8 are quite a bit stronger than a classic 36 hole Mavic Open Pro rim. Because of this we feel comfortable suggesting the fore mentioned ENVE rims be used by Clydesdale riders or for those wanting to do Non Loaded Touring.
ENVE 3.4 NBT SES is the all around daily rider wheel. Perfect for all wind conditions while still offering an aero benefit and being one of the lightest aero builds.
ENVE 4.5 NBT SES focuses a bit more on the racer as it’s a decent weight but has excellent all around aero qualities (perfect for a long break away or a windy Time Trial / Triathlon).
ENVE 5.6 NBT SES while leaning more to the dedicated aero side it still will handle reasonably well in cross winds. Ideal for timed events such as Time Trials and Triathlons but not terribly effected by cross winds.
ENVE 7.8 NBT SES is designed with an out and back timed event in mind, such as Kona or your local Time Trial. This rim set excels in tail / head wind conditions with little cross winds.
All the fore mentioned Enve Composites rims come with ENVE’s new in molded textured brake. A couple things that separate ENVE from other carbon fiber rim manufactures are there in molded spoke holes. This helps strengthen this critical junction by not cutting through the composite layers and allows ENVE to optimize the layup saving weight while maintaining strength.
This package allows you to select from a number of compatible hubs such as Phil Wood, ONYX Road, Industry Nine Torch, White Industries T11, or Chris King R45 and many others. You can also choose from either Sapim or DT spokes and all products are offered in several different colors.
All Prowheelbuilder wheels are optimized for our customers needs by taking into account the riders weight and the components they have selected. PWB hand built wheels also come with a 1 year warranty. This covers any manufactures defects along with labor. If damage should occur outside of what is covered by the manufacture PWB also offers a 1 year crash replacement warranty (please see our policies page for more details).
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