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PWB built a set of Nox Kitsuma wheelset laced with i9 Hydra hubs for me. First of, I'm very impressed with the shipping boxes that the wheels came in. They were very well packed and PWB also sent extra spokes and nipples and an information card about the wheels. PWB's customer service is also very excellent. They will answer any questions/concerns right away. My only regret is that I did not have them built my other wheelset (I did not know them before). I highly recommend PWB to anyone looking for a high quality set of wheels at a very reasonable price.Han May 14, 2019
I have been riding my new rim set (Atlas Velocity) since June 15th and have put about 750 miles on them. Just did my weekly inspection of them and still see absolutely no signs of them falling out of tru. These replaced a set of almost 30 year old Ritchey rims. So far so good in a start to get 30 years out of this set.Kenneth Warren July 31, 2021
Only negative I have had so far was the wait of around 2 months to get them. But with the issues with supply chains during covid I actually feel lucky I only had to wait a couple of months.
If you need a new rim set you wont go wrong with using Pro WheelBuilder. While I pretty much knew exactly what I wanted they will definitely help you make the right decision.