He definitely knows how to build a wheel and treats it like his own wheel. He found out that my internal gear initially wasn't installed properly that causes the untrue. He ordered the part from the manufacture and fixed it for a very reasonable price. I'm glad that I sent my wheel to Prowheelbuilder and didn't go to the local shop who thinks he knows how to build a wheel. (even though spent time on shipping back and forth, I believe that I saved time because I didn't waste my time to find right wheel builder). Also this website is very clear and I love that to knowing what I'm paying for before I decided to build a wheel. Thanks I'm very enjoying my new wheel!
Inno Kim
January 22, 2018
I am very pleased with my custom PWB wheels. I ride mostly on pavement, with an occasional gravel and level B maintance road. The Kinlin xr31 rims, T-11 hubs and Sapim spokes work well together. Thirty-two in front and Thirty-six in rear. They are set up for tubless and no problems. I ordered them for hard use because we have a lot of rumble strips in Iowa. Sometimes they cannot be avoided and the real bad ones take a toll on wheels. After a couple months riding my PWB wheels are still perfectly true. These wheels exceed my expectations. They look cool, they roll fast, and they seem bomb proof. I recommend PWB for high quality wheels, and friendly helpful sales people. Ron Roberts
Ron Roberts
December 28, 2017
This is my second set of custom-built Power Tap wheels. The customer service at ProWheelBuilder was outstanding from the design phase to delivery. My first wheel set was from another company and the end result was also good but Debra at ProWheelBuilder reached out and provided very helpful information so I wasn't relying on my limited knowledge. I am glad I followed her recommendations, the wheels are perfect!
