I've done factory wheels and built my own wheels in the past, which has lead to a preference for a good quality, hand built set of wheels on each of my bikes. This time, I was looking to do something unique, and possibly custom, for my road bike.
After a fair bit of searching, comparing and general navel gazing trying to figure out what I'd build, I found that ProWheelBuilder.com (PWB) would give me the best bang for the buck on the parts I had decided on. I ended up having PWB assemble the wheels too...it was a free service with the parts purchase and the incremental cost for duties (wheelsets vs. parts have different duty rates when bringing them into Canada) more than makes up for my time in assembling them myself.
My going more custom than just selecting the parts threw a bit of a wrench in the system, but the gang at PWB made sure things got sorted out in short order. My custom colored, custom engraved Onyx hubs with a leading / trailing pattern of colored spokes were well built into my selected rims. Obvious quality and attention to detail were evident from the packaging of the rims for shipment to the wheels themselves. Straight and true hand built wheels done using the parts I wanted and in the way I wanted them put together...who could ask for more?
Whether for parts or complete wheels, I recommend PWB.
May 26, 2017
I ordered a set of DT Swiss RR 1.1 with 190 hubs in the spring of 2010. I have more than 3k miles on the wheelset with no issues. Great service, great product. Thank you Richard.