Here is my updated testimonial. I now have a little over 1300 miles on my nearly five month old PWB wheels. Riding mostly on paved roads in Iowa (about 10% gravel), the wheels still look great and roll true. I could not be more happy with these wheels. For me, Pro Wheel Builder wheels are not only reliable wheels, but works of art.
The product, the packaging, the customer service, the attention to detail; all shout out, "We care about what we do!" Cheers, to Pro Wheel Builder.
April 15, 2018
He definitely knows how to build a wheel and treats it like his own wheel. He found out that my internal gear initially wasn't installed properly that causes the untrue. He ordered the part from the manufacture and fixed it for a very reasonable price. I'm glad that I sent my wheel to Prowheelbuilder and didn't go to the local shop who thinks he knows how to build a wheel. (even though spent time on shipping back and forth, I believe that I saved time because I didn't waste my time to find right wheel builder). Also this website is very clear and I love that to knowing what I'm paying for before I decided to build a wheel. Thanks I'm very enjoying my new wheel!