Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.
April 06, 2016
Ordered a set of FlowEx with black spokes and red nipples laced to red Chris King hubs.
I knew I was going to have to be patient as the Christmas rush and holidays coming up. Richard was nice to stay in contact with me on the status of my wheels. Needless to say when they wheels arrived, it was worth the wait! They came out BEAUTIFUL!! I checked the trueness and tension and they were topnotch.
I've been building up a dream bike using a Santa Cruz Blur LTc, SRAM components, KS Lev, Fox fork/shock, Easton Have carbon bars, Thompson stem, Candy pedals. The last piece to finish off the bike were the ProBuilder wheels. Putting on the wheels and seeing the complete bike was just a huge sigh of satisfaction and accomplishment for me, know I ordered the right wheelsets.
Thank Richard and ProWheelBuilder.com!!!
David from the Big Island, Hawaii
January 14, 2013