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Once I placed my order, I received a phone call, the very next morning. About a small error, which was easily solved. This kind of follow through, shows the highest form of professionalism. I was told, that my purchase was already being collected. I then patiently waited, like a child for Christmas Morning, for my Wheel to arrive. Upon arrival, I opened the oddly shaped box, to Unveil, what I shall say is one of the finest pieces of Craftsmanship I have seen in Years. So, Special Thanks to Preston, who laced my wheel, and to Richard who masterfully Trued and Shipped my Wheel. AWESOME Job Fellas !!! here is a Pic. of it mounted on my Bike.Christian Michelsen October 08, 2014
I recently received my first wheel set (MTB Stan's No Tubes FLOW EX, hope hubs, DT Swiss, Spokes 4 Cross Lacing) from Preston at ProWheelBuilder.com. Preston went above and beyond the call of duty explaining the differences in lacing patterns, hubs, rim styles and the reasons to go with one or the other depending on application. I received my wheels faster than the time frame I was given and they were built exactly to the specs stated. I could not be happier with my first purchase from Preston and staff. Thanks for the professional service and awesome product. YOU GUYS ROCK!! Keep up the great work and customer service.EGarcia November 16, 2013