Once I placed my order, I received a phone call, the very next morning. About a small error, which was easily solved. This kind of follow through, shows the highest form of professionalism. I was told, that my purchase was already being collected. I then patiently waited, like a child for Christmas Morning, for my Wheel to arrive. Upon arrival, I opened the oddly shaped box, to Unveil, what I shall say is one of the finest pieces of Craftsmanship I have seen in Years. So, Special Thanks to Preston, who laced my wheel, and to Richard who masterfully Trued and Shipped my Wheel. AWESOME Job Fellas !!! here is a Pic. of it mounted on my Bike.
October 08, 2014
Just wanted to leave my two cents from a customer standpoint. Prowheelbuilder.com is a great site: easy to navigate, great information, and up-to-date products. I called with some information at hand and was helped the rest of the way to get the best wheel for my application. The process was smooth, quick and worry-free. I would definitely recommend anyone looking for a custom wheel to prowheelbuilder.com. Thanks for an awesome wheel! It looks great on my 1987 Schwinn fixie. Best regards, Craig