The staff at Pro wheel builders is Top notch! e-mailed me right away to answer all my questions. Gave me great idea's. The order went through with out a hitch. One of there staff members contacted me with my build status, which I found strange (in todays world) These people really care about the customer. a couple of weeks later. a set of bad a@@ wheels came out of the box. I just ordered another wheel from them. Great company to deal with!
November 18, 2013
Have been riding my wheels (H Son Archetype rims; White Industries hubs and double butted Sapim spokes) long enough now to review them. They're fantastic, were perfectly true out of the box and have not needed any tuning or maintenance yet. Not a wobble front or rear after 800 or so miles, much of it on rough pavement. Service from Prowheelbuilder was terrific. Richard spent a lot of time with me on the phone explaining and reexplaining the differences between butted and bladed spokes and other points and making recommendations. The pricing was also very competitive and fair. Wheels came shipped in simple but smartly designed cardboard boxes without damage or hassle. All in all, am very happy with the wheels, and concerns I had about buying custom wheels from a company located on the other side of the country proved to be a non-issue.