I am very pleased with my custom PWB wheels. I ride mostly on pavement, with an occasional gravel and level B maintance road. The Kinlin xr31 rims, T-11 hubs and Sapim spokes work well together. Thirty-two in front and Thirty-six in rear. They are set up for tubless and no problems. I ordered them for hard use because we have a lot of rumble strips in Iowa. Sometimes they cannot be avoided and the real bad ones take a toll on wheels. After a couple months riding my PWB wheels are still perfectly true. These wheels exceed my expectations. They look cool, they roll fast, and they seem bomb proof. I recommend PWB for high quality wheels, and friendly helpful sales people. Ron Roberts
December 28, 2017
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!