Just wanted to say thanks and I can't believe how great the wheels are that I bought. I purchased a set of Velocity Dyad Rims w/DT Swiss spokes and Shimano XT hubs back in January for my tandem. It's now June and I've officially put over 1,000 miles on them and they are as true as the first day I bought them. I honestly believe they are probably the best wheelset I've ever owned. I say this because I haven't had to do anything to them at all. I just check the tire pressure then get on the bike and go. They are a huge improvement over the stock rims that came with the bike and provide me incredible peace of mind when I'm flying down hills at 40 - 50 mph with my wife seated behind me. By the way she wanted me to add that the wheels make the tandem look sexy (haha). Take care and keep up the great work!! Sid
Sid Solano
June 19, 2009
Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.