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Nox Composites - Brass
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ProWheelBuilder has built many wheels and wheelsets for me over the past 8 years: for my commuter bikes, my road bikes, for builds I've done for friends, for my wife's bikes. High-end boutique builds and bomb-proof snow and salt builds.Andrew Kelly October 08, 2020
Each time, the wheels are meticulously laced, true out of the box, stay true for thousands and thousands of miles, rim tape perfectly applied, and packed and shipped in pristine condition. I've sent them new hubs, used modern hubs, vintage hubs, and bought hubs from them. Each time, the build and the experience is flawless. Their turnaround time, both for their builds and for their customer service, in returning emails, is beyond exceptional.
Their prices are fair, transparent, and their online wheel design platform is second to none. I never write testimonials, but folks who have never worked with ProWheelBuilder before need to know just how fantastic they are. I cannot recommend them highly enough.
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.Christopher May 01, 2019
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!