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PWB built a set of Nox Kitsuma wheelset laced with i9 Hydra hubs for me. First of, I'm very impressed with the shipping boxes that the wheels came in. They were very well packed and PWB also sent extra spokes and nipples and an information card about the wheels. PWB's customer service is also very excellent. They will answer any questions/concerns right away. My only regret is that I did not have them built my other wheelset (I did not know them before). I highly recommend PWB to anyone looking for a high quality set of wheels at a very reasonable price.Han May 14, 2019
My experience with Prowheelbuilder was excellent from beginning to end. Their selection is unmatched. Their online build tool is intuitive and easy to use. Customer service is fantastic and they respond quickly to emails. I wanted to make a change after placing my order and the process was quick and easy. My wheels arrived nicely packaged, very secure to prevent damage during transit. The wheels look great, completely flawless. I couldn’t be happier with this purchase and will absolutely use Prowheelbuilder for my next wheel purchase. I recommend them 100%.David Hoel February 23, 2021