Have been riding my wheels (H Son Archetype rims; White Industries hubs and double butted Sapim spokes) long enough now to review them. They're fantastic, were perfectly true out of the box and have not needed any tuning or maintenance yet. Not a wobble front or rear after 800 or so miles, much of it on rough pavement. Service from Prowheelbuilder was terrific. Richard spent a lot of time with me on the phone explaining and reexplaining the differences between butted and bladed spokes and other points and making recommendations. The pricing was also very competitive and fair. Wheels came shipped in simple but smartly designed cardboard boxes without damage or hassle. All in all, am very happy with the wheels, and concerns I had about buying custom wheels from a company located on the other side of the country proved to be a non-issue.
November 12, 2014
Debra was super helpful with my order and the wheels are exactly what I was looking for. I love my new wheels (White Industries CLD hubs and DT Swiss X329 rims with Sapim Race spokes) and they're exactly what my disc brake road bike needed to be everything I hoped for.
Thank you so much for providing such a great proudct and customer service.