I worked with Preston. He is an awesome guy helped me out a lot. I am 6'2 270lb and I like to do the enduro/downhill/freestyle stuff with my hardtail. Being as big as I am I trashed some rims in a really nice rock garden. If it was not for Preston and his team I would have stopped riding, he gave me the wheels to bomb through anything I want to with no damage whatsoever. He gave me the confidence again that my bike could keep up with me and that I did not have to worry the whole time if my bubblegum quick release would flex under my jumps. I honestly feel like I am riding rails. The best experience I have had from any store in a long long time. I would recommend these professional and outstanding men to any person who asked me where I got the awesome looking and performing wheels I have. Thank you Preston so much for taking care of me!
Mark Collier
September 01, 2016
Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!