PWB built a set of Nox Kitsuma wheelset laced with i9 Hydra hubs for me. First of, I'm very impressed with the shipping boxes that the wheels came in. They were very well packed and PWB also sent extra spokes and nipples and an information card about the wheels. PWB's customer service is also very excellent. They will answer any questions/concerns right away. My only regret is that I did not have them built my other wheelset (I did not know them before). I highly recommend PWB to anyone looking for a high quality set of wheels at a very reasonable price.
May 14, 2019
As a Clydesdale rider I am lucky enough to build my own wheels to last. I'm very picky about the components I use and I really let them be known while ordering spokes here. As fussy as I am, my concerns were well taken at PWB. Small purchase, small potatoes guy but I was treated as if I had spent thousands. Great customer service!