As a Clydesdale rider I am lucky enough to build my own wheels to last. I'm very picky about the components I use and I really let them be known while ordering spokes here. As fussy as I am, my concerns were well taken at PWB. Small purchase, small potatoes guy but I was treated as if I had spent thousands. Great customer service!
August 23, 2013
This is my second set of custom-built Power Tap wheels. The customer service at ProWheelBuilder was outstanding from the design phase to delivery. My first wheel set was from another company and the end result was also good but Debra at ProWheelBuilder reached out and provided very helpful information so I wasn't relying on my limited knowledge. I am glad I followed her recommendations, the wheels are perfect!