He definitely knows how to build a wheel and treats it like his own wheel. He found out that my internal gear initially wasn't installed properly that causes the untrue. He ordered the part from the manufacture and fixed it for a very reasonable price. I'm glad that I sent my wheel to Prowheelbuilder and didn't go to the local shop who thinks he knows how to build a wheel. (even though spent time on shipping back and forth, I believe that I saved time because I didn't waste my time to find right wheel builder). Also this website is very clear and I love that to knowing what I'm paying for before I decided to build a wheel. Thanks I'm very enjoying my new wheel!
Inno Kim
January 22, 2018
I am very happy the the wheelset that I ordered from these guys (and gals). It came in good time exactly as I had ordered it and they built it with great attention to detail. They were quick to respond to any questions I asked them before and during the process. Wheels were packaged very well and arrived in perfect condition. I will order my next wheels from Pro Wheelbuilder. Thank You!