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Here is my updated testimonial. I now have a little over 1300 miles on my nearly five month old PWB wheels. Riding mostly on paved roads in Iowa (about 10% gravel), the wheels still look great and roll true. I could not be more happy with these wheels. For me, Pro Wheel Builder wheels are not only reliable wheels, but works of art.Ron Roberts April 15, 2018
The product, the packaging, the customer service, the attention to detail; all shout out, "We care about what we do!" Cheers, to Pro Wheel Builder.
I've done factory wheels and built my own wheels in the past, which has lead to a preference for a good quality, hand built set of wheels on each of my bikes. This time, I was looking to do something unique, and possibly custom, for my road bike.Michael Halliwell May 26, 2017
After a fair bit of searching, comparing and general navel gazing trying to figure out what I'd build, I found that ProWheelBuilder.com (PWB) would give me the best bang for the buck on the parts I had decided on. I ended up having PWB assemble the wheels too...it was a free service with the parts purchase and the incremental cost for duties (wheelsets vs. parts have different duty rates when bringing them into Canada) more than makes up for my time in assembling them myself.
My going more custom than just selecting the parts threw a bit of a wrench in the system, but the gang at PWB made sure things got sorted out in short order. My custom colored, custom engraved Onyx hubs with a leading / trailing pattern of colored spokes were well built into my selected rims. Obvious quality and attention to detail were evident from the packaging of the rims for shipment to the wheels themselves. Straight and true hand built wheels done using the parts I wanted and in the way I wanted them put together...who could ask for more?
Whether for parts or complete wheels, I recommend PWB.