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He definitely knows how to build a wheel and treats it like his own wheel. He found out that my internal gear initially wasn't installed properly that causes the untrue. He ordered the part from the manufacture and fixed it for a very reasonable price. I'm glad that I sent my wheel to Prowheelbuilder and didn't go to the local shop who thinks he knows how to build a wheel. (even though spent time on shipping back and forth, I believe that I saved time because I didn't waste my time to find right wheel builder). Also this website is very clear and I love that to knowing what I'm paying for before I decided to build a wheel. Thanks I'm very enjoying my new wheel!Inno Kim January 22, 2018
I received my front Velocity Dyad rim with Shimano 105 hub a couple ofTforret July 17, 2012
days ago. It made my day to come home and find my new wheel waiting
for me. I headed straight to the garage to make the change. First, I
checked the spoke tension with the old squeeze test. It seemed
uniformly tight. Nice. Next, I put the wheel on the fork without a
tire and gave her a spin. Wow, that's really, really true and minimal
vertical hop too! The only thing left to do was install the tape and
tire. I've put 15 miles of rough city roads on the wheel so far, and
it's as true as it was out of the box. I wholeheartedly believe this
wheel will out live my bike. Thanks guys!
--Update-- I'm as happy now as I was a month ago. The wheel has
over 600 miles on it now, and it's as good now as it was then. Todd