Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!
Thanks again Richard
Best regards
Alan Lowe
August 07, 2015
I needed to replace 1 broken Sapim CX-Ray spoke. I couldn’t find anyone that had them in stock. One bike shop told me they could order them, but I’d have to buy 20 @ ~$65. I found Pro Wheel Builder in Cumming, GA. They had my spoke in stock and could cut whatever length I needed. I drove a long way to them to get my spoke. I was so happy to have my new spoke. I got 3 sizes cut so I was covered and had the correct size. Need some wheels, check out this place. They have all sorts choices – Mavic, HED, American Classic, custom, and more!