To the good folks at PWB, I placed an order with you guys on May 4, 2012. I requested Black MSW Velocity Dyad rims with White Industries Hubs, & DT Swiss spokes & nipples. You guys exceeded my expectations to say the least!!! My wheels arrived days earlier than expected and the wheels are super true. There was no need to true them even after the rough haul all the way to Alaska. Oh, and of course they look awesome!! Thank you so much for your promptness and good service!! Happy Tailwinds, Ashleigh Reed Haines, Alaska
Ahaines
May 17, 2012
I ordered 2 sets of wheels from these folks and am tremendously glad I did. Debra was excellent and endured way too many questions from me. She was infinitely patient, worked with my budget, made insightful and quality based suggestions and never steered me wrong...even when I wanted more chi-chi spokes. My alloy set is excellent, it was perfectly tensioned right out of the box and ready to roll. Likewise, the set of carbon wheels are almost too pretty to ride, the spokes are perfect and they did not recommend anything I didn't need or want. Many thanks to Richard and all the folks at ProWheelBuilder for working with me. I'll definitely come back when I need a set of CX, MTB or possibly another set of carbon road/gravel hoops. Best customer service.