I ordered 2 sets of wheels from these folks and am tremendously glad I did. Debra was excellent and endured way too many questions from me. She was infinitely patient, worked with my budget, made insightful and quality based suggestions and never steered me wrong...even when I wanted more chi-chi spokes. My alloy set is excellent, it was perfectly tensioned right out of the box and ready to roll. Likewise, the set of carbon wheels are almost too pretty to ride, the spokes are perfect and they did not recommend anything I didn't need or want. Many thanks to Richard and all the folks at ProWheelBuilder for working with me. I'll definitely come back when I need a set of CX, MTB or possibly another set of carbon road/gravel hoops. Best customer service.
Keith Morehouse
May 12, 2020
Had a top notch experience with pro wheel builder!!
Everyone I spoke with was very helpful and professional.
They built up a set of 29in wheels with project 321 hubs for me! And even got them expedited to me when I contacted them stating I had an upcoming trip!!
Will DEFINITELY use them for any future wheelset purchases from here on in!
Thank you guys and girls so much!