Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.
Humberto Moya
April 06, 2016
Simply put, Prowheelbuilder is phenomenal. Debra, walked me through the process in finding a light nad strong wheelset for my weight and riding. Her responsiveness to all of my questions were second to none. She even helped me with ensuring that my Shimano Cassette was properly installed for the hub size. A+ all the way. My next wheelset will come from PWB also, no doubt.