PWB built a set of Nox Kitsuma wheelset laced with i9 Hydra hubs for me. First of, I'm very impressed with the shipping boxes that the wheels came in. They were very well packed and PWB also sent extra spokes and nipples and an information card about the wheels. PWB's customer service is also very excellent. They will answer any questions/concerns right away. My only regret is that I did not have them built my other wheelset (I did not know them before). I highly recommend PWB to anyone looking for a high quality set of wheels at a very reasonable price.
May 14, 2019
Amazing wheels, great price, and incredible customer service. Could not be happier with my purchase of HED Belgiums with Chris King hubs. I am a 23mm rim convert now. Comfort and handling are greatly improved and the wheels truly are faster. At 3000 miles now the wheels have been virtually bombproof and that is for a bigger guy that rides aggressively. That being said NO wheel is designed to handle the crash I had yesterday. Now PWB is replacing my rear rim at a discount with no charge for other parts or labor. Cannot recommend PWB enough. I will continue to buy my wheels from them.