Building up my first bike from the frame up, I wanted to splurge on the wheelset and get one that will last me a long time. Went with the Stan's Flow EX on Hope Pro 2 hubs, double butted spokes on a stainless steel freehub body.
I've put quite a bit of abuse on them since the build was done, and they feel great. Tension is holding up great, looks true as it can be. I'm really happy with them so far. The 1 year warranty is a nice bonus, but hopefully won't be necessary.
Shipping was only a few days late, I think 2. I wasn't too worried. Rather have it done right and late than rushed and botched.
Quality work for a reasonable price, with a lot of custom options.
May 15, 2015
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!