Absolutely top shelf service. I ordered a custom build rear fat tire hub/rim. My fat bike is primary MTB and I ride hard. I entered the wheel build information on their site and within a day or so I had the information back as to what was recommended for me. I few weeks later I placed the order. The build took a little longer then estimated because I requested a custom color on the hub assembly. I was informed of the delay and it arrived roughly 2 weeks after the estimated delivery date. Build, fit, look and operation are amazing. I simply switched my components onto the new wheel, mounted a tire and I was in business. Customer service of Pro Wheelbuilder is bar-none. Their prices are incredibly competitive as well with any local bike shop and better! I don’t mind waiting for a high quality product because I want it done right. I will be coming to them again and again for further wheel needs. I highly recommend them for all your custom wheel builds and questions. Thank you very much guys!
Matthew Wilson
August 25, 2020
These guys are the best at what they do; build rock solid wheels. They helped me last year with my damaged FSA rim that didn't make it though a race. They laced up a Mavic to my old hub while I waited so I could be quickly up and running again. That rear wheel is still running true. I've since ordered one of their custom wheels with Stan's Arch hoop laced to a White Industries hub that just finished it's first race in the Hammerhead 100. This wheel is awesome, feels much stiffer and solid compared to the old FSA. The wheel arrived on time and in great shape, they have good attention to detail. I know what kind of quality product I'm getting with Pro Wheel Builder and have no need to look any further. Thanks again guys!